Same 60-Day money Back Guarantee on new hours!
Frequently Asked Questions
To solve this we created the bucket system. (no contract and no monthly fees)
The Bucket System is a bucket full of hours that the VA pulls from while they are working on your tasks. When the hours in your Bucket run out, simply purchase another bucket. You will continue where you left off or take a week off and pick up where you left off then, its up to you. No contracts or monthly bills, we will send you an email informing you that your hours are low and give you a link to purchase another bucket.
Remember lean and mean is the secret to success.
We are really good at what we do, but we aren’t really good at everything.
We understand this and as a result we offer a 60 day money back guarantee. Give us a try and if we aren’t the right fit we will refund you the UNUSED hours in your bucket. Simple and risk free.
If you run out of things to do, just ask your project mangers for task suggestions, we have a pretty good idea of what small businesses need help with.
One thing to keep in mind though. When you have multiple people all working the same Bucket of hours. Make sure and let us know what the priorities are. The project management software will let you put due dates to help this process.
Long answer… We have VA’s working 24/7 so weekends are not a problem. But your dedicated VA might not be scheduled weekends. If you need your VA available on weekends you will need to let us know.
90 days is a long time, most people finish up their hours within 20-30 days.
If you’re trying to decide on what plan to start with, most people start with the “Light Bucket” for their first time and step up to the “Expert Bucket” after they get a feel for things.
Most people start with a smaller plan just to get a feel for how things work and then upgrade to a bigger bucket later.
Some people just want to email, call or text their tasks in, that is okay as well.
Other customers already have a project management software they are using and like us to integrate with there system.. We can do that as well.
Answer is… There is no catch.
- You have 90 days to use your hours.
- There are no contracts or monthly fees.
- You do not purchase any additional hours until your current bucket runs out.
- You have a 60 day money back guarantee.